When you sign-up or book a service, as part of the booking process, we collect the personal information you give us such as your name, contact no., address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address, which helps us know your browser and operating system.
We share the provided details with the service provider in order to fulfil your requirement. We do not share your contact information with all the service providers, but only with the service provider who acknowledged to provide service to you.
When you provide us with personal information like your credit card details, while completing a transaction in placing orcancelling a booking, we infer that you are consenting to our collecting it and using it for that specific reason.
After opting in, if you wish to withdraw your consent for us to contact you and use/disclosure of your information you can contact us at care@dooly.in
We may disclose your personal information if we are required to do so by law or if you violate our terms of service.
We use PayTM, Instamojo and Razorpay for processing payments. We do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS), whileprocessing payment. Your card data is used only until your purchase transaction is completed.
Our payment gateway adheres to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which collaborates with brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Normally, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways, SMS Transaction provider, Cloud telephone operator and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, certain providers may be located in or avail facilities that are located in a different jurisdiction not related to either of us. So if you elect to proceed with a transaction that involves the services of such a third-party service provider, then your information will be subject to the laws of that jurisdiction.
Once you leave our website/app or are redirected to a third-party website or application, you are no longer governed by our privacy policy or terms of Service.
When you click on outside links of our website/app, they may direct you away from our site. In such a case, we are not responsible for the privacy practices of other sites and we recommend you to read their privacy statements.
Calls may be recorded for training and quality purposes. Recorded call will be used to improve quality of service.
To protect your personal information, we take adequate precautions and follow industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. But nonewould assure data security and so are we.
We use user cookies to account for the number of sessions used by the user and third-party cookies for analysis.
When you browse our site, you imply that you are a major and provide us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify the privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we are liable to use and/or disclose it.
If you wish to access, amend or delete your personal information that is available with us, please reach us at care@dooly.in, accordingly.